Ugh, the Dutch army had one seriously big battle since the Korea War and now, 14 years later, that's leading to court cases and such...in this case a Dutch lawyer who has money in her eyes and so decided to find some people who want to blame the army for the death of their family members.
https://en.wikipedia.org/wiki/Battle_of_Chora
The situation was very simple at that moment. Tragic, but simple, there were two options:
1. Retreat. The result: Afghan military compound plus surrounding villages being overrun by the approaching Taliban force (which included foreign fighters as well), with most likely everyone in there being slaughtered. Srebrenica 2.0, followed by major control of the entire area by the Taliban.
2. Hold their ground and fight. Local villagers were warned as much as possible to leave the area, because a large Taliban force was on it's way and there would absolutely be heavy fighting.
They went for option two, fought their asses off for days and managed to push back the Taliban and kill quite some of their leaders. Unfortunately civilians were also killed, which is what makes the defending force be seen as 'monsters' nowadays (luckily not by everyone). It's a tragic thing.